These ratings are provided by The Independent Ratings CompanyCurrent Average Rating for Gentoo Group
This is calculated by averaging the ratings given for all 5 questions for the installer.
Current running average scores are:
★★★★★4.86 / 5 (97.2%)
Current number of customers rating us: 68
Gentoo Group
4.86
out of 5
based on 340 ratings.
68 user reviews.
1) How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★Average score 4.82 / 5 (96.4%)
2) To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★Average score 4.85 / 5 (97%)
3) To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★Average score 4.88 / 5 (97.6%)
4) How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★Average score 4.85 / 5 (97%)
5) Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★Average score 4.87 / 5 (97.4%)
View individual feedback
Gentoo Group
Mr Austin, Sunderland
Feedback Posted: 3rd November 2014
Perfect squad of gentlemen, not a pick of bother.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Miss Cockburn, Sunderland
Feedback Posted: 28th October 2014
Very capable workmanship. Very good service.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Swinburne, Sunderland
Feedback Posted: 24th October 2014
At all times they were very respectful.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Ostolski, Sunderland
Feedback Posted: 23rd October 2014
Pleasant and helpful workmen.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Slater, Sunderland
Feedback Posted: 23rd October 2014
Could not fault their work or their excellent good manners. They were considerate. Nice lads.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Stobbs, Sunderland
Feedback Posted: 23rd October 2014
Friendly and thoughtful, quick and clean.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Miss Surtees, Sunderland
Feedback Posted: 23rd October 2014
Mila Engineers were excellent with the level of work on my windows. Will recommend them to anyone wanting windows or door maintenance.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Groves, Sunderland
Feedback Posted: 23rd October 2014
Very good staff, very helpful.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Thompson, Sunderland
Feedback Posted: 15th October 2014
A job done in a very professional manner.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Coulson, Sunderland
Feedback Posted: 14th October 2014
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Collins, Sunderland
Feedback Posted: 13th October 2014
The whole job took two hours, considering I live in a tower block (two men outside on a cradle and one man inside my flat) I offered the men a drink, they refused and continued with the job.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Davey, Sunderland
Feedback Posted: 13th October 2014
Service was efficient clean and friendly.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Deroche, Sunderland
Feedback Posted: 13th October 2014
It was a pleasure to have these men working in my home. They were very polite, no mess at all. They were excellent. Job well done thank you.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Eastick, Sunderland
Feedback Posted: 13th October 2014
The 3 gentlemen that did the work in my flat were all courteous and helpful. They explained the process clearly before the work began, and left my flat in a most acceptable state afterwards. 5*+ service
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Graham, Sunderland
Feedback Posted: 12th October 2014
the whole team were very pleasant, friendly and tidy workmen. No complaints whatsoever. Thank you.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Ferguson, Sunderland
Feedback Posted: 16th September 2014
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Paxton, Sunderland
Feedback Posted: 21st August 2014
Very satisfied.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Foster, Newcastle upon Tyne
Feedback Posted: 21st August 2014
Polite and helpful
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Harrison, Sunderland
Feedback Posted: 21st August 2014
No complaints, attitude very good and great to talk to.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Usher, Newcastle upon Tyne
Feedback Posted: 20th August 2014
I am very pleased with the work done in my flat. Your team of men did an excellent job and left no mess. They left everything clean and tidy.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Moore, Sunderland
Feedback Posted: 30th July 2014
First class job, very tidy.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Moore, Sunderland
Feedback Posted: 29th July 2014
First class job - very tidy
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Richardson, Sunderland
Feedback Posted: 21st July 2014
No complaints at all.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Evans, Sunderland
Feedback Posted: 30th June 2014
Both lads were polite and well mannered. No complaints about the way they carried out the work
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr McReady, Sunderland
Feedback Posted: 30th June 2014
Quick, efficient, friendly - no problem.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Ruttley, Sunderland
Feedback Posted: 30th June 2014
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr & Mrs Hardy, Sunderland
Feedback Posted: 30th June 2014
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Miss Woods, Sunderland
Feedback Posted: 24th June 2014
Good bunch of men, very helpful.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Ms Wandless, Sunderland
Feedback Posted: 24th June 2014
Pleased with the work and service, very satisfied.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Kent, Sunderland
Feedback Posted: 24th June 2014
Good
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Latimer, Sunderland
Feedback Posted: 24th June 2014
Very well done and efficient
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Bradley, Sunderland
Feedback Posted: 19th June 2014
Very efficient, thorough and accommodating. Good natured lads did a great job.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Trusty, Sunderland
Feedback Posted: 19th June 2014
Very helpful.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Davison, Sunderland
Feedback Posted: 19th June 2014
Very pleased with the windows indeed.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Speight, Sunderland
Feedback Posted: 19th June 2014
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Younger, Sunderland
Feedback Posted: 2nd June 2014
Very satisfied with the manner in which the work was carried out by the Engineers
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Drinkald, Sunderland
Feedback Posted: 2nd June 2014
They did a good job, I could not fault them in any way - thank you
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mrs Bell, Sunderland
Feedback Posted: 2nd June 2014
The whole procedure was conducted with the minimum disruption and inconvenience. Any misgiving that I may have had were completely misplaced.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Miss Newby, Sunderland
Feedback Posted: 2nd June 2014
The Engineers never stopped working, they worked hard to get the job done.
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★
Gentoo Group
Mr Patterson, Sunderland
Feedback Posted: 2nd June 2014
How Satisfied were you with the way our Service Engineers identified themselves when they arrived at your property?★★★★★
To what level did our Service Engineers treat you with courtesy and respect in your home?★★★★★
To what level did our Service Engineers work in a tidy and safe manner in your home?★★★★★
How satisfied are you that our Service Engineers explained/showed you what they had done to your windows and doors?★★★★★
Overall how satisfied are you with the service provided by Mila Window and Door Maintenance?★★★★★